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Principle: A shop may refuse to take an item back only if the customer was told of the no-return condition before she paid AND the condition was also displayed in writing at the counter. In which of the following cases is the shop, by this principle, NOT entitled to refuse the return?

Competition practiceLogical / Critical
  • ASale items cannot be returned; the assistant said so before the customer paid, and a notice to that effect hung above the counter
  • BSale items cannot be returned; a notice to that effect hung above the counter, but nobody mentioned the condition to the customer before she paid
  • CSale items cannot be returned; the assistant said so before the customer paid, and the same words were printed on a card standing on the counter
  • DSale items cannot be returned; the assistant said so before the customer paid and pointed to the written condition on the counter, which the customer then read

Step-by-Step Solution

The principle demands two things together: a spoken warning before payment and a written display. In the correct case only the written half is present, so the shop falls short and cannot refuse. Each of the other three has both halves — spoken warning plus a notice, a printed card or a written condition pointed out — and so satisfies the principle.
Answer: B) Sale items cannot be returned; a notice to that effect hung above the counter, but nobody mentioned the condition to the customer before she paid

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