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Statement: The crush at a district treasury in the last week of every month arises because pension papers of every department, which need no more than a stamp, must be presented at the one counter that also receives challans and counts cash. Which of the following courses of action follows from the statement?

Competition practiceLogical / Critical
  • APapers that need only a stamp should be dealt with at a separate window, leaving the cash counter to the work that actually requires it
  • BThe treasury should refuse to accept pension papers after three o'clock
  • CPensioners should be asked to come only on the last three days of the month
  • DAll pension papers should in future be sent to the head office in the district town

Step-by-Step Solution

The statement names the cause precisely: quick work is queued behind slow work at a single counter. Separating the two removes that cause and nothing else is needed. Refusing papers after three shortens the day rather than the queue and simply turns people away; asking pensioners to come in the last three days concentrates the very crush complained of; and sending every paper to the district town adds a journey for the pensioner while leaving the counter's mixed workload untouched.
Answer: A) Papers that need only a stamp should be dealt with at a separate window, leaving the cash counter to the work that actually requires it

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