- AIn that same January the hub handed its two largest delivery zones over to a second hub, and mis-sent parcels on those zones — which had made up most of this hub's recorded mistakes — are now entered against the second hub instead
- BThe racks were bought from a supplier the hub had dealt with before
- CSorting staff needed a few days to grow used to working with the new racks
- DThe hub handles a greater weight of parcels in December than in any other month
Step-by-Step Solution
The mistakes that made up most of the earlier count are simply no longer being counted here; they have moved to another register, not out of existence. The fall in this hub's figure is fully accounted for by that transfer, so it is no evidence at all about how well the racks work. The supplier's identity, a few days of unfamiliarity and December volumes leave the register's contents untouched.
Answer: A) In that same January the hub handed its two largest delivery zones over to a second hub, and mis-sent parcels on those zones — which had made up most of this hub's recorded mistakes — are now entered against the second hub instead