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The maker of a fabric softener states: 'No study has ever demonstrated that our softener causes skin irritation. It is therefore proved that the product is completely safe for every user.' Which of the following is the strongest criticism of this statement?

Competition practiceLogical / Critical
  • AFabric softeners are used by a very large number of people
  • BThe maker is the party that gains from the claim, so nothing it says can be accepted
  • CThat no study has found harm is not the same as a study finding that no harm occurs; the tests may simply never have been run
  • DSome users may not read the instructions printed on the pack

Step-by-Step Solution

An empty search record is not a positive finding. If nobody has looked, or has looked only briefly and in small numbers, the absence of a report of harm tells us about the state of the research and not about the product. The second option overreaches by rejecting a party's word entirely on account of its interest, and the first and last introduce facts that do not touch the leap from 'not shown to be harmful' to 'proved harmless'.
Answer: C) That no study has found harm is not the same as a study finding that no harm occurs; the tests may simply never have been run

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